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Useful telephone numbers

Gas

In the event of a gas emergency, please contact: National Grid Emergency Service on 0800 111999

What to do in the event of a possible gas escape

  • Turn off the gas at the mains supply and leave it off until the escape has been repaired
  • Ensure all naked flames are extinguished
  • Open doors and windows for ventilation
  • Do not operate any electrical switches
  • If an electrical security entry lock/phone is fitted, then this must not be operated. The door must be opened manually when the engineer arrives  

Electricity

If you are experiencing difficulty with your electricity supply, please contact you regional distributor for assistance.

 

  England and Wales
  EDF Energy (was London Electricity)0800 028 0247
 
  EDF Energy (was Eastern Electricity)0800 783 8838
 
  EDF Energy (was SEEBOARD)0800 783 8866
 
  NEDL (was Northern Electric)0800 668 877
 
  Powergen (was East Midlands)0800 056 8090
 
  Scottish & Southern (was Southern Electric)0800 300 999
 
  SP Manweb0845 272 7999
 
  Electricity North West (was NORWEB)0800 195 4141
 
  Western Power Distributuion (was SWALEC)0800 052 0400
 
  Western Power Distributuion (was South Western Electricity)0800 365 900
 
  YEDL (was Yorkshire Electricity)0800 668 877
   Scotland
  Scottish Power0845 272 7999
 
  Scottish & Southern (was Scottish Hydro)0800 300 900
 
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